Returns Info
Return/Exchange within 30 Days
We accept new, unworn, unwashed returns within 30 days of delivery date.
Last Chance and merchandise marked “Final Sale” is unable to be returned or exchanged.
Shipping
Free U.S. Domestic Shipping on orders over $150.
Orders are typically processed within 1-3 business days. Our standard U.S. shipping window is about 5-8 business days.
Local Pickup
We offer a local pickup option at checkout for our Chicago customers!
Return Options
- Add “Easy Returns + Package Protection” at checkout. This allows you unlimited free returns + exchanges on returnable items within the 30-day window, covering return/exchange shipping costs and protecting a damaged or lost package.
- Without adding this package, shipping costs for original orders and returns/exchanges are paid by customer.
More Details:
Return Policy »
Shipping + Delivery »
Start a Return or Exchange
Questions or comments? Email support@matatraders.com